General Terms and Conditions

Last Updated: May 11, 2025

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1. Introduction

These General Terms and Conditions ("Terms") govern the use of the services provided by Abooyeah Fitness Trainer ("we", "us", or "our"), a professional personal training and sports science consultancy operating through the website https://www.abooyeah.com ("Website"). By accessing our Website, booking a session, purchasing a program, or engaging with our services, you ("Client" or "you") agree to be legally bound by these Terms. These Terms form a binding contract between you and Abooyeah Fitness Trainer.

2. Services

Abooyeah Fitness Trainer, led by a qualified Sports Science graduate, provides personalized services including, but not limited to, in-person and virtual personal training, online coaching, customized fitness programs, sports performance enhancement, nutritional guidance, and health and wellness consulting. Services are tailored based on the health, fitness, and performance information you provide. All services are delivered by professionals adhering to industry standards and evidence-based practices. Services are provided "as is," and while we strive for excellence, we do not guarantee specific results due to individual variability in effort, adherence, and physiological response.

3. Eligibility

You must be at least 18 years of age or have parental/guardian consent to use our services. By engaging with our services, you confirm that you are legally capable of entering into a binding contract and have no medical conditions that prevent safe participation unless disclosed and cleared by a physician. You must complete a Physical Activity Readiness Questionnaire (PAR-Q) and, if required, provide a medical clearance letter before commencing any training.

4. Professional Qualifications

Abooyeah Fitness Trainer is operated by a Sports Science graduate with recognized qualifications in exercise science, and fitness training. Our services are informed by evidence-based research and comply with industry standards, such as those set by the National Fitness Industry Code of Practice. We hold current certifications in first aid and CPR, to ensure client safety and professional accountability.

5. Booking and Payments

  • All training sessions, programs, or consultations must be booked in advance through the Website or approved channels and are subject to availability.
  • Payment is required in full prior to the commencement of any session, program, or service. Non-payment may result in cancellation of services.
  • We accept payments via bank transfer, cash, credit card, or approved online payment systems (e.g., Stripe, PayPal).
  • All prices are stated in USD/AED and include VAT where applicable. Prices are subject to change, and you will be notified of any adjustments before booking.
  • Package sessions (e.g., 5-20 sessions) may be purchased at a discounted rate, with all sessions to be used within a specified period (e.g., 30 days) from the date of purchase.

6. Cancellations and Refunds

  • Cancellations or rescheduling requests must be made at least 24 hours before the scheduled session. Failure to provide 24 hours’ notice will result in a full charge for the session.
  • No refunds will be provided for missed sessions, late cancellations, or unused sessions within a package unless due to our inability to deliver the service.
  • If Abooyeah Fitness Trainer cancels a session due to unforeseen circumstances (e.g., trainer illness, technical issues), we will offer a reschedule at no additional cost or a full refund at our discretion.
  • Online programs and digital products (e.g., PDFs, videos) are non-refundable once accessed or downloaded, as they are considered "used."
  • You may request a refund for unused services within 7 days of purchase, subject to our approval and a potential administrative fee of 10% of the purchase price.

7. Health and Safety

Participation in fitness activities carries inherent risks, including but not limited to muscle strains, joint injuries, or cardiovascular events. By engaging in our services, you confirm that you are in good physical health and capable of participating in exercise programs. We strongly recommend consulting a physician before starting any fitness or nutrition program, especially if you have pre-existing medical conditions, are pregnant, or are over 40 years of age. You must complete a PAR-Q and disclose any health conditions, injuries, medications, or limitations that may affect your ability to exercise. Failure to disclose relevant health information may result in termination of services. Abooyeah Fitness Trainer is not liable for injuries, health issues, or damages unless directly caused by our gross negligence or intentional misconduct.

8. Nutritional Guidance

As a Sports Science graduate, Abooyeah Fitness Trainer provides general nutritional guidance based on United Kingdom Dietary Guidelines and evidence-based principles. This guidance includes caloric ranges, macronutrient distribution, and food suggestions to support your fitness goals. However, we are not registered dietitians or nutritionists and do not prescribe specific meal plans or treat medical conditions. Any dietary recommendations should be reviewed with your physician or a registered dietitian, especially if you have allergies, medical conditions, or dietary restrictions. You assume all risks associated with following our nutritional guidance.

9. Client Responsibilities

  • Provide complete, accurate, and up-to-date information about your health, medical conditions, medications, allergies, and fitness goals before starting any program.
  • Follow the trainer’s instructions during sessions and promptly report any discomfort, pain, or adverse reactions.
  • For virtual sessions, ensure a safe, hazard-free workout space and use appropriate, well-maintained equipment. You are responsible for any injuries resulting from unsafe conditions or equipment.
  • Arrive on time for sessions wearing appropriate clothing and footwear. Late arrivals may result in a shortened session without a refund.
  • Notify us immediately of any changes in your health or medical status that may affect your ability to participate.

10. Assumption of Risk and Waiver of Liability

By participating in our services, you acknowledge and accept the inherent risks of physical exercise, including but not limited to injury, illness, or death. You agree to waive, release, and forever discharge Abooyeah Fitness Trainer, its employees, and affiliates from any and all liability for injuries, damages, or losses arising from your participation, except where caused by our gross negligence or intentional misconduct. You agree to indemnify and hold us harmless from any claims resulting from your failure to disclose health conditions or follow instructions.

11. Intellectual Property

All content provided by Abooyeah Fitness Trainer, including but not limited to training plans, exercise videos, nutritional guides, PDFs, and Website content, is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-transferable, non-exclusive license to use these materials for personal, non-commercial purposes only. You may not share, reproduce, distribute, modify, or sell any content without our prior written consent. Unauthorized use may result in legal action and termination of services.

12. Data Protection and GDPR Compliance

We are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. Your personal information, including health data, will only be collected, processed, and stored with your explicit consent and for the purpose of delivering our services. Please refer to our Privacy Policy for details on data collection, use, storage, and your rights under GDPR. You consent to the use of your image, video, or voice in training sessions for feedback or promotional purposes, unless you explicitly opt out in writing.

13. Limitation of Liability

To the fullest extent permitted by law, Abooyeah Fitness Trainer, its employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or opportunities, arising from your use of our services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim. We are not liable for damages resulting from errors, omissions, interruptions, or failures in service delivery beyond our reasonable control.

14. Termination

We reserve the right to terminate or suspend your access to our services immediately, without notice, for reasons including but not limited to:

  • Breach of these Terms, including non-payment or failure to disclose health information.
  • Misconduct, abusive behavior, or actions that endanger trainers, clients, or third parties.
  • Unauthorized use or distribution of our intellectual property.
You may terminate services by providing 30 days’ written notice, subject to any outstanding payments for services rendered. Unused sessions may be refunded at our discretion, less an administrative fee.

15. Force Majeure

Abooyeah Fitness Trainer shall not be liable for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, government restrictions, or technical failures. In such cases, we will notify you and work to reschedule services or provide alternative solutions.

16. Changes to Terms

We may update these Terms to reflect changes in our services, legal requirements, or operational practices. Significant changes will be communicated via email or a prominent notice on the Website at least 14 days before taking effect. Your continued use of our services after such changes constitutes your acceptance of the revised Terms. If you do not agree to the changes, you may terminate services in accordance with Section 14.

17. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these Terms or your use of our services shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in the Netherlands. You agree to waive any right to a jury trial or class action proceedings.

18. Entire Agreement

These Terms, together with our Privacy Policy and any signed agreements (e.g., Personal Training Contract), constitute the entire agreement between you and Abooyeah Fitness Trainer regarding the use of our services. They supersede any prior agreements, representations, or understandings, whether written or oral.

19. Contact

For questions, concerns, or complaints about these Terms and Conditions, please contact:

We aim to respond to all inquiries within 48 hours during business hours (Monday–Friday, 9:00 AM–5:00 PM GST).